They refused to bring the trailer to our local location, which had assured us it would be available, because they would lose money on the rental.” -Brayden M.Budget’s combination of low up-front costs combined with cheap mileage rates makes it your most affordable option if you’re moving under 100 miles and you need a mid-sized to large moving truck.īudget’s average price to rent a moving truck for a local move is $27.60. When we called Penske two days prior to confirm, they informed us the trailer we reserved was several hundred miles away at another location and they us to drive there and pick it up on our own dime. “We reserved a van trailer several weeks in advance of our move. I highly recommend Penske… Thanks to the employees for the great customer care.” -Kristopher A. The prices are comparable if not better than most others in town. Quick service and overall pleasant experience. Learn about how Penske worked for previous customers below: Similar to U-Haul, many customer reviews point out how reservations can change on short notice. also features an accreditation from the BBB and has an B+ rating.

I asked them to find me something in a different area. on a Friday, the night before I’m moving because SURPRISE! No truck!! This time they tell me a place over an hour out of my way. The first time it was 30 out of the way, so I said OK. They called me twice to cancel and find me another truck. “I booked a truck two weeks ago, but apparently, reservations are meaningless. The staff was quick to answer their questions and help them with their needs.” -Tom B. While I waited for my hitch to be installed, I noticed that several customers were confused about moving supplies, trailers, bike racks, trucks, and hitches. I showed up and was amazed at how efficiently they performed hitch and other vehicle towing installations. I then received a call from the store manager (Greg) informing me that they had the required hitch in stock. “I ordered a trailer hitch at U-Haul on-line and also scheduled an appointment to have it installed. See what U-Haul customers have to say about their experiences: Many customer reviews mention how reservations can change on short notice from your pick-up date, as well as hidden fees.

has an accreditation from the BBB, and it currently holds an B+ rating on the website. See what previous customers had to say about each company below, as well as each company’s Better Business Bureau (BBB) information. Read over some of Penske’s services below:īoth companies are reputable and nationally known for their customer service. Here are some of the most popular services U-Haul provides outside of its moving truck rentals: The company offers six different levels of insurance, while U-Haul offers only two variations of its SafeMove insurance. Penske, on the other hand, offers more insurance plans than U-Haul. Its U-Box® service acts as a great alternative to its traditional moving truck rentals. U-Haul offers more additional services with its rentals than Penske. Both companies feature a large selection of moving vehicles, and they both offer assistance with moving supplies and moving labor. Penske and U-Haul are moving truck rental companies that offer similar rental services.

Budget rental trucks